member ibna
Australian Financial Services Licence Number: 236871
F. A. Q

What is Information Technology Liability Insurance?

It provides coverage for claims arising from failure of the insured products, services and/or advice and includes infringement of copyright, trademark, registered design, or any other plagiarism, libel, or slander. It also covers breach of confidentiality and privacy.


Why do you need IT Liability Insurance and not a Standard Professional Indemnity cover?

Your standard Professional Indemnity policy will only generally cover you for your services therefore in order to have the correct cover for functionality failure or breach of contract you will need to be covered by and Errors and Omission Liability policy.

 

What is your Claims Approach?

On behalf of Lumley General Insurance Limited (ABN: 24 000 036 279), DUAL Australia has appointed an independent claims manager, Proclaim Management Solutions Pty Ltd, to manage all incident notifications and claims for policies issued by DUAL Australia. Proclaim was set up in 1999 and specialises in Professional Lines claims utilising in-house lawyers with a commercial focus to provide superior service. In addition to this, DUAL Australia has also appointed a panel of external lawyers (with representation in every state) to assist on complicated claims matters.

 

Our Office locations

CENTRAL COAST
Suite 8, 1st Floor
Fountain Plaza
148 The Entrance Road
Erina NSW 2250
LIVERPOOL
Level 1, 108 Moore Street
Liverpool NSW 2170
SYDNEY
(Representative Office)
Level 7, 541 Kent Street
Sydney NSW 2000
TAMWORTH
Suite 2, 315 Peel Street
Tamworth NSW 2340

Contact details (all locations)
Ph: 1300 85 APEX (2739), Fax: 1300 85 1FAX (329), PO Box R500, Royal Exchange NSW 1225